Collection of Information

When you place an order through our online shop, the following information is collected:

  • Name
  • Billing and shipping address
  • Email address
  • Contact phone number (optional)
  • Payment information including credit card details (Please note that credit card information is collected for payment processing and is not actually passed on to Zenesco during the payment process).

Zenesco Limited (Zenesco) partners with eWAY to process credit card payments. Credit card information is not passed on to Zenesco during the payment process. Your order confirmation and invoice will be sent to you using the E-Mail address you provided. If there is a problem processing your order, we will contact you using your E-Mail address and/or phone number (if provided).

Zenesco is fully committed to ensuring the security of information it collects from its customers. Appropriate physical and electronic measures have been put in place to prevent unauthorised access or disclosure of information.

You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you would like to ask for a copy of your information, or to have it corrected, please contact us.

Third Parties

Zenesco will never provide or sell your information to third parties.

Links to other websites

Zenesco’s website contains links to external websites. These provide you with easy and convenient access to other websites of interest. Please note, however, that Zenesco does not control or have any influence over external websites. All of Zenesco’s terms, conditions and policies (including its privacy policy) do not extend to external websites. We recommend that you review the policies of external websites before accessing them.